SIDERAAI — PRIVACY POLICY

Effective Date: Dec 2, 2025

This Privacy Policy explains how SideraAI ("Sidera," "we," "us," "our") collects, uses, and protects your information when you access or use our websites, applications, AI agents, and related services (collectively, the "Service").

By using the Service, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following categories of information:

1.1 Information You Provide Directly

• Account information (name, email, login credentials)
• Inputs, prompts, reflections, and content submitted through the Service
• Support inquiries and communication

1.2 Automatically Collected Information

• Device information (model, operating system, settings)
• Browser type, IP address, referral links
• Usage data (features accessed, session duration)
• Log files and diagnostic data

1.3 Payment Information

If you make a purchase, payment information is collected and processed by a third‑party payment processor (e.g., Apple, Google, Stripe). We do not store full payment card details.

1.4 Not Intended for Sensitive Data

The Service is not designed to collect or store:

• Protected Health Information (PHI)
• Government‑issued identifiers
• Financial account numbers
• Data about minors
• Mental‑health crisis content

If you provide such data, you do so at your own risk.

2. How We Use Your Information

We use information to:

• Provide, maintain, and improve the Service
• Generate AI responses to your inputs
• Secure and administer accounts
• Personalize content and features
• Analyze usage to improve functionality
• Communicate with you about updates or support issues
• Comply with legal obligations

2.1 AI Training & Model Improvement

Depending on your settings and applicable law, your inputs may be used:

• To improve AI model performance
• To enhance user experience
• To identify and prevent misuse or harmful activity

Where legally required, we will provide opt‑out options.

3. How We Share Information

We may share information with:

• Service Providers: hosting, analytics, AI vendors, customer support
• Payment Processors: to process transactions
• Legal Authorities: if required by law, subpoena, or to protect rights/safety
• Affiliates: for internal business purposes

We do not sell your personal information.

4. Data Retention

We retain data for as long as reasonably necessary to:

• Provide the Service
• Comply with legal requirements
• Maintain security, auditing, and backup systems

Some anonymized data may persist indefinitely.

5. Data Deletion

You may request deletion of:

• Your account
• Your personal information

Deleted data may persist in:

• Backups
• System logs
• Aggregated/anonymized datasets

6. Data Security

We use technical and organizational measures to protect your data, but no system is perfectly secure.
You provide information at your own risk.

7. International Users

If you are accessing the Service outside the United States, you understand your information may be processed in countries with different data protection laws.

8. Children's Privacy

The Service is not intended for individuals under 18. We do not knowingly collect information from minors.

9. Changes to This Policy

We may update this Privacy Policy. Changes will be reflected by the "Effective Date." Continued use of the Service constitutes acceptance.

10. Contact

support@sideraai.com